Having trouble logging in? Make sure to follow these steps to troubleshoot!
There are a few reasons you may experience trouble logging in. Here are the steps we recommend following (in this order):- Make sure your email and password are correct, with no spaces before or after. *Consider if you have ever created more than one account with us
- Try typing your email and password in by hand (do not select the auto-fill option).
- Use the password reset option
- Refresh
- Clear cache and open a brand new browser window
- Open incognito browser
Note: We may lose you in the process, please make sure you save this document (or take a picture with your phone!) so you have all the steps on how to log in again.